Artists, designers & VVOVVA aim to dispatch all orders within 48 hours, however products available on a backorder take longer to deliver. Therefore please make sure to check the Shipping Policy of each item. Shipping fares are varied per brand and displayed at the checkout. Currently, we are shipping only within the European Union.
Please understand that VVOVVA is operated together with contemporary artists and designers.
We are not responsible for any delays caused by destination customs clearance processes. Please be aware there may be import duty taxes applied on goods into your country and for which VVOVVA is not responsible.
Your privacy is important to us.
This website is managed and maintained by VVOVVA.
The Hague, Netherlands
For help or further information please contact us by email: [email protected].
By accessing the website at https://vvovva.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall Vvovva or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Vvovva’s website, even if Vvovva or a Vvovva authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Vvovva’s website could include technical, typographical, or photographic errors. Vvovva does not warrant that any of the materials on its website are accurate, complete or current. Vvovva may make changes to the materials contained on its website at any time without notice. However Vvovva does not make any commitment to update the materials.
Vvovva has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Vvovva of the site. Use of any such linked website is at the user’s own risk.
Vvovva may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Netherlands and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
VVOVVA did the very best to make all product images display as accurately as possible, but if you are not satisfied with your purchase please return items in a new condition to the address indicated on a Shipping Label.
Artists, designers & VVOVVA do quality control and make sure to check for any faults before shipping to customers. If you’ve received an item that is not in perfect condition, please contact us immediately at: [email protected].
If you are willing to return an item please send it back to returning address as quickly as possible and in its original package, to ensure that it will be safely delivered back*. Boxes are considered as a part of the product, and your return may not be accepted if the box is damaged.
* 30 days — maximum time for returns.
! Please note: made-to-measure and custom-made items can not be returned (for example, jewelry made to fit your size). Always check the description of each product to see the additional brand’s policy.
You must notify VVOVVA in writing of your wish to cancel the contract for your entire order within 7 working days of receiving your items: [email protected].
We ask you to make sure to return all items unused, in their original condition, and from the country that the order was delivered to. We will refund the full value of your order, including shipping costs, within 30 days of receiving your notice of contract cancellation. If we do not receive the canceled order, we will arrange to have it collected from you at your cost.